We are seeking a highly motivated and experienced Manager to oversee operations across the Connecticut, Pennsylvania, New Jersey, and Maryland markets. This role is ideal for a results-driven road warrior who thrives in a fast-paced, field-focused environment and can balance time efficiently across territories based on operational demands and business priorities. The Regional Manager is responsible for driving performance, ensuring compliance, developing local teams, maintaining client satisfaction, and identifying growth opportunities across the assigned geography.
Key Responsibilities
Leadership & Team Management
Lead, mentor, and develop branch-level leadership and field teams across all four states.
Ensure consistent execution of company policies, client needs, and operational standards.
Address performance issues quickly and effectively while fostering a high-performance culture.
Operational Oversight
Monitor and support the branch/ site operations to ensure alignment with company goals in staffing, service delivery, safety, and compliance.
Allocate field time dynamically either evenly distributed or based on operational needs, performance issues, or growth opportunities.
Client Engagement
Build and maintain strong relationships with key clients;act as a strategic partner to ensure satisfaction and retention.
Proactively resolve escalations and conduct regular on-site client visits.
Talent Acquisition & Development
Partner with the internal recruiting team to ensure adequate field talent pipelines.
Champion training, onboarding, and succession planning within the region.
Compliance & Safety
Ensure compliance, state and federal employment laws and company safety protocols are enforced.
Conduct routine audits and implement corrective actions when needed
Qualifications
Proven leadership in managing high-volume, labor-driven environments.
Demonstrated ability to travel extensively (up to 75%) and manage a decentralized team.
Exceptional communication, coaching, and decision-making skills.
Proficiency in the Google Drive platform.
Additional Information
This role requires frequent regional travel and overnight stays.
Must have reliable transportation and a valid driver s license.
Explore exciting job opportunities in and around Dover, New Jersey! Nestled in Morris County, this vibrant area offers a perfect blend of urban amenities and suburban charm. With its easy access to New York City, Philadelphia, and the Jersey Shore, Dover provides endless growth opportunities for job seekers. Embrace the rich historical sites like the Historic Ford Mansion in Morristown, savor diverse culinary experiences at local eateries such as La Strada Ristorante, and enjoy performances at the Mayo Performing Arts Center. Whether you're a fan of outdoor adventures at Lake Hopatcong or a sports enthusiast cheering on the New Jersey Devils, Dover has something for everyone. Begin your career journey in this dynamic region and be part of a community that celebrates both work and play!
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