FSS Staffing LLC
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USD
16.00
16.00
HOUR
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Now Hiring Customer Service Reps in Randolph, NJ
Shift: 1st 8AM
Pay: $16.00/HR
Summary:
Essential Duties and Responsibilities
-Supports functions of a multi-channel contact center.
- Answers incoming calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all
inquiries including but not limited to email, phone calls
-Provides high-quality customer service.
-Ensures and provides quality service to customers.
-Answers inquiries by clarifying desired information, researching, locating, and delivering findings.
-Maintains contact center database by entering information accurately and quickly.
-Enhances the organization's reputation by providing a positive customer experience for all those contacted, by phone.
-Customer Responsiveness - seeks and acknowledges the views and ideas of customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement
Qualifications:
-High School Diploma or GED
-At least 2 years of customer service
-Strong customer service skills
-Detail Orientated
-Multitasker
-Good Communication Skills
-Computer skills
-Flexibility
#ZRG
Customer Service
Randolph, NJ 07869 US
Posted: 04/01/23
2023-03-15
2023-05-01
Industry: Customer Service
Job Number: 1788807
Pay Rate: 16.00-16.00
Job Description
Now Hiring Customer Service Reps in Randolph, NJ
Shift: 1st 8AM
Pay: $16.00/HR
Summary:
Essential Duties and Responsibilities
-Supports functions of a multi-channel contact center.
- Answers incoming calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all
inquiries including but not limited to email, phone calls
-Provides high-quality customer service.
-Ensures and provides quality service to customers.
-Answers inquiries by clarifying desired information, researching, locating, and delivering findings.
-Maintains contact center database by entering information accurately and quickly.
-Enhances the organization's reputation by providing a positive customer experience for all those contacted, by phone.
-Customer Responsiveness - seeks and acknowledges the views and ideas of customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement
Qualifications:
-High School Diploma or GED
-At least 2 years of customer service
-Strong customer service skills
-Detail Orientated
-Multitasker
-Good Communication Skills
-Computer skills
-Flexibility
#ZRG